Info NEWS ! Clairefontaine AQUAPADS in stock NOW !!

Free shipping within Germany after 100€
Shipping within 24h
We ship Monday through Saturday

Shipping and handling

We do ship all orders with DHL / Deutsche Post
Please note that we calculate shipping charges based on weight. (This does not apply if free world wide shipping is offered). We do try our best, that your shipping estimate during checkout is correct. However, since we do pack all orders carefully by hand, sometimes the weight might exceed the estimate. In this case we will write you an email and let you know about the additional shipping charges and if you do not agree we will give you a full refund. Most of the times however, we are right on spot or even save you on shipping charges. If that is the case, we will refund you the amount you saved.

Deutschland:
Artikel die breiter/höher als 5 cm sind, werden als Paket verschickt werden. Maxibriefe gehen nur bis zu einer Höhe von 5 cm, daher ist nicht nur das Gewicht, sondern auch die Abmessungen ausschlaggebend. Bestellungen innerhalb Deutschlands ab einem Bestellwert von 100€ sind Versandkostenfrei.
Gewicht Versandkosten
bis 850gr und unter 5cm 2,75€
bis 1800gr 4,99€
bis 4800gr 5,99€
Versandkostenfrei ab 100€ Bestellwert

Europa 
We ship to every country in Europa with no exception. You can chose tracking for your orders below 1 kg during check out. All orders above 1kg are only shipped tracked. Untracked shippments may take up to 3 month to arrive at their destination. 
 Weight                              Delivery Charges 
 up to 450gr                    4,50€  untracked - 8,60€ tracked
up to 850gr                    8,60€  undtracked - 12,50€ tracked
up to 2000gr                 15,99€ tracked
up to  5000gr                19,99€ tracked
up to 10kg                      25,99€ tracked
above 10kg                    49,00€ tracked


International
We ship to every country around the world, with no exception. You can chose tracking for your orders below 1 kg during check out. Untracked shippments may take up to 3 month to arrive at their destination. Tracked shippments can take up to 3 month to arrive, since they sometimes take a long time to get processed by the customes office of the destination country
Weight Delivery       Charges
up to 450gr 5,00€  - 8,60€ tracked
up to 850gr 8,60€ -  12,50€ tracked
up to 2000gr 29,99€
up to 5000gr 49,99€
above 5000gr 79,99€

USA/Canada

Weight Delivery       Charges
up to 450gr                     5,00€ untracked  - 9,99€ tracked  
up to 990gr                     15,99€  tracked 
up to 2kg                         29,99€ tracked
up to  5kg                        49,99 tracked    
above  5kg                      79,99 tracked    

From current feedback, most orders are back to a 2 weeks cycle. 

PAYMENT 

We do offer different Payment options for your convinience.  
  • Paypal 
  • Direct Debit 
  • Credit Card 
  • SEPA 
  • Giropay 
  • Sofrotüberweisung 
  • Schreiben Sie mich an, falls noch Fragen offen sind